Req ID




Req ID:  92170
Function:  Finance
Posted:  Jul 7, 2024

Warsaw, MZ, PL, 02-672

Business Services AR Operations Excellence Expert

Business Services AR Operations & Finance Excellence Expert


Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.



This role is an integral part of Coty Global Business Services Finance Operations Team which is responsible for an operational excellence and smooth delivery for Accounts Receivables domain managed under Business Processing Outsourcing partner globally in all centres.


Accounts Receivables Operations Expert is responsible for managing Business Process Outsourcing Partner operations directly, being at the same time focal point for local market CFOs, LECs, Finance Business Partners & Regional Leads globally partnering with Global Business Services Transformation and GPO team on process improvements & transformation.


Your main focus:

  • Drive the operational agenda run by BPO and keep them accountable for operational delivery
  • Monitor operational reporting and work closely with BPO on the root cause analyses and operational improvements 
  • Support resolution of escalations addressed by local FBPs/Regional Leads to find balanced, fact based outcome and clear next steps
  • Provide input to GPO;s and country FBPs, regional leads on any new projects affecting BPO from Ops perspective, provide insights on OPS (any new scope, de-scope and expansion of existing scope)
  • Build strong open and transparent relationship with BPO, Local Markets, Regional Leads supporting/driving their areas of concern as required


Working for Coty means joining a company in which we believe in equality and inclusion for all, we stand in solidarity with those who fight for freedom, justice, and equal rights, regardless of who you are or who you love. We build brands to inspire and enable our consumers to feel the confidence and joy of expressing their beauty, in their own way.


The operations team consists of 6 professionals and you will work closely together with several departments such as the finance community (AR local market representatives, our SSC AR operation teams & the Legal entity controllers, market CFO’s, Customer Service teams, IT).


All your colleagues are passionate with different backgrounds and expertise. They are all very much solution oriented and with one team approach.  Working in the team, you will get energized in a fast-moving environment, have some fun & keep learning on daily basis.



You are passionate about beauty! As an experienced Business Services AR Capability Expert, you will get energy from working in a fast-paced, diverse, and international environment. Other than that, you have:

  • Broad experience in finance and accounting in a shared services or BPO environment
  • In depth knowledge of end to end AR processes and operations, best practices and improvement enablers
  • Exposure to multiple tools and methodologies and familiar with financial and ERP systems, ideally SAP, HFM, High Radius
  • Challenges the status quo, identifies new opportunities and delivers innovative solutions
  • Ability to influence multiple stakeholders and build strong business relationships through strong communication, networking and negotiation skills across all levels of the organisation globally
  • Self-starter able to work independently and able to prioritise tasks & workload with excellent attention to detail, results orientated
  • Strong problem-solving capabilities, able to deal with ambiguity, understand the linkages and drive solutions, demonstrating creative thinking and good business judgement
  • Ability to work in an international business context, advanced English (both verbal and written) is essential
  • Willing to travel as required



As our Business Services Senior Accounts Receivables Operations Expert, some of the benefits you will receive are:

  • A salary that matches your knowledge and experience
  • Possibility of building a professional path in the dynamic growing company promoting culture of kindness
  • Attractive benefits package including private healthcare, benefits from our cafeteria program, travelcard reimbursement, discounts on company products, extra day of holidays for birthday and more
  • Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work and promote work / life balance



  1. A telephone/online introductory meeting
  2. A first online/in-person interview
  3. A second interview
  4. You will receive a proposal with the terms of employment



Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!


For additional information about Coty Inc., please visit

Country/Region:  PL
City:  Warsaw