E-Commerce Intern

Singapore (Jan - Jun)

The eCommerce Intern supports revenue growth across Lazada, Shopee, and Zalora by coordinating daily platform operations, promotional campaigns, and store merchandising for Coty's luxury and consumer beauty portfolio. 

Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating everyone to shine in their unique way.

THE ROLE

Division: Luxury

Job Title: Ecommerce Intern, Coty Luxury

About the Role…

As our Ecommerce Intern, you play a critical role driving revenue for Coty's beauty brands across Lazada, Shopee, and Zalora through promotional campaigns, digital marketing, and daily marketplace operations. Key responsibilities include coordinating store merchandising with external enablers, tracking performance KPIs, and optimizing product listings to boost conversion. 

Reporting to: Ecommerce Assistant Manager, Cross-Bus, Sales, E-Commerce

KEY RESPONSIBILITIES

Portfolio

• Market: Singapore
• Division: Luxury and Consumer Beauty
• Brands: Chloe, Hugo Boss, Marc Jacobs, Calvin Klein, adidas Fragrance and more
• Platform: Lazada, Shopee, Zalora

Campaign Planning and Execution

• Support in the development of campaigns for new product launches and key consumer periods on eCommerce marketplaces to achieve sales targets and revenue growth.
• Work with local marketing team to plan and execute digital marketing campaigns, including paid advertising offsite and onsite, livestreams, to improve eCommerce platform’s visibility, drive traffic and increase sales.
• Actively assist with affiliate and livestream management for marketplace campaigns.
• Assist in tracking, reporting and analysis of eCommerce KPIs to enhance campaign efficiency and maximize sales potential.
• Stay up-to-date on market and shopper trends, particularly ecommerce, omnichannel and digital media related, to explore and unlock new commercial opportunities.

eCommerce Operations

• Managing the day-to-day operations of platforms such as Lazada, Shopee, and Zalora in collaboration with ecommerce enabler (Synagie), including new product listings, campaign store merchandising set-up and other operations.
• Assist in Content briefing and UI optimisation of all digital channels to improve UX and drive customer conversion.
• Working with supply chain and logistic partners to ensure stock fulfilment and delivery.
• Foster strong relationships with internal functional teams, external enablers, and marketplace partners to secure resources and ensure successful operational plan execution.
• Enhance customer engagement and increase conversion rates by optimizing the user experience across all e-commerce platforms. Including ensuring faultless campaign setup and live campaigns on time.

YOU ARE A COTY FIT

As a E-commerce Intern, you thrive in a fast-paced and diverse environment. 

ESSENTIAL:

• Undergraduates who can commit for at least 6 months (Jan to Jun 2027) for a full-time internship.
• Skilled in the use of MS Office tools including Outlook (or related email tool), Excel, Word and PowerPoint.
• Meticulous and organized.
• Self-Motivated, with a strong work ethic and a sense of confidentiality.
• Strong desire to learn along with a strong sense of ownership.
• Persuasive, resilient and flexible, able to easily adapt to new challenges.
• Passionate, enthusiastic and driven to regularly follow-up with loose ends.

• Able to thrive despite challenges while adopting a positive attitude under pressure

DESIRABLE:

• Experience with Adobe Photoshop, Canva, Adobe DAM
• Experience in using Google Adwords, Facebook Ads Manager, Google Analytics, or any ECommerce tools is a plus
• Strong interest in skincare, consumer goods and beauty products.
• Experience in social media copywriting