Manager, Product Management 

Digital Technology

The Manager of Digital Product Management for Digital Technology at Coty provides a unique opportunity to join the eCommerce digital product management group as part of a growing digital technology team.  Coty is a multi-brand, global business.  

This role is responsible for assessing emerging trends, technologies, and platforms and for building & maturing digital products that transform the way we do business.  

To effectively transform the business, this role requires technology, analytical, leadership, and business acumen. 

You will influence decisions on application strategy and customer engagement to deliver exceptional user experience on our digital products.

Responsibilities

• Partnering with cross functional – Engineering, Merchandising, CRM, Analytics, Operations, etc. teams to optimize feedback and prioritize product roadmaps that drive revenue growth and adoption.
• Through strong commercial awareness, identify and recommend opportunities to enhance multi-brand digital capabilities that improve business performance and customer experience. And then, applying those capabilities across brand sites.
• Own a product management function (i.e., acquisition, conversion, retention) and continuously find ways to create differentiation and competitive advantages as you define and iterate the digital product roadmap in collaboration with business stakeholders.
• Particular responsibility for the financial, transactional and fulfillment journeys for the Coty customer journeys. 
• Develop the metrics and reporting capabilities to tell a story, effectively present and influence senior leaders and business stakeholders on innovative digital solution recommendations.
• Always thinks with the mind of the end customer, ensuring solutions seek to improve the customer experience and delight their customers.
• Establishes strong, effective, and collaborative partnerships with key business area leaders, project managers and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions.
• Manage vendor relationships to understand and influence the product capabilities that underpin Coty’s digital ecosystem.

Requirements

• You have 5-7+ years of experience delivering value in product management or an interrelated discipline, doing business analysis, market/user research, owning a roadmap and project delivery. 
• Own the product roadmap, using data and reporting to prioritize the features and functionality that drive business growth.   Retail and/or CPG experience preferred.  
• Strong technical background, either from formal education or prior experience. You are familiar with modern web development practices and technologies.  
• Demonstrated ability to manage multiple projects and continuous improvement development in various phases of ideation, execution, and delivery through an agile framework
• Strong leadership skills and ability to independently own a portfolio of products end-to-end. You have a track record of successful product deliveries, leading employee, and vendor/contract resources in achieving the scope of product roadmap goals.
• You have experience in organizing, researching, and analyzing customer needs. You bridge the technical and business worlds, ensuring we are building the right products with a combination of vision, market/user/competitor research and usage metrics.
• Fluency with the customer journey with financial, transactional, fulfillment behaviors and expectations that drive engagement, conversion, and retention in direct-to-consumer eCommerce and can speak to the opportunities and challenges of interconnected SaaS platforms, App marketplaces, payment and delivery solutions, etc.
• You will build consensus across a wide range of partners including business stakeholders, technology operations, legal & compliance, marketing & sales.
• You demonstrate a strong sense of accountability as a product owner.
• Proficiency in requirements gathering and writing technical specs in JIRA and Confluence.
• Must be proficient writing and speaking in English
• Ability to work with and influence peers and senior management
• Ability to work in a fast-paced and deadline-oriented environment