FRAGRANCE EDUCATION PROJECT MANAGER

COTY LUXURY- RETAIL EXPERIENCE DEPARTMENT – Fragrance brands

Paris

ROLE AND RESPONSIBILITIES:

• Reporting to the Global Senior Education Manager
• The position takes place in the Retail Experience department.
• Responsible for delivering the highest level of client experience, product, selling skills training and education to all levels. Developing sell-out beauty business and ensuring global retail excellence.
• Develop, motivate, evaluate, coach & train national trainers. Maintain brand image by adhering to fashion brands’ values & guidelines. Plan & execute effective seminars. Communicate, report, build strong relationships with global teams as well as local markets’ training managers.
• Help to define the Global Education identity, style and strategy within the Retail Education team.
• This role reports into the Fragrance Senior Education Manager.

PROFILE

• 3+ years’ work experience in luxury beauty sales and/or education
• Excellent communicator in English – both verbal & written
• Creative, open-minded, proactive enthusiasm, teamwork, agility and flexibility
• Strong communication and presentation skills
• Able to deal with a fast-paced work environment
• Fragrance addict/passionate: strong knowledge about fragrance compositions, olfactive families, raw materials, extractions, bast sellers, competition catalogue, services in-store & in store experiences and current fragrance trends.
• A background in education-retail &/or in a fragrance house would be better
• Digital savvy
• Retail minded/consumer centric: experience in Dept. Stores, perfumeries, beauty retailers, pharmacies or boutiques highly appreciated
• Able to share their passion for the brands, for retail
• Travel varies depending on global markets’ needs

EDUCATION TOOLS CREATION

• Design branded training tools with an absolute focus on the end-customer (client experience & retailtainment, selling expertise, product & category knowledge)
• Focus on 360 transversal ways of working to build retail excellence: global functions (global marketing, trade, PR, CRM and merchandising), local markets & License
• Digitalize all the global education tools, propose innovative activities on the mobile learning app & track related learning KPIs
• Ensure deadlines, budget, delivery and implementation of the assets, and constant optimization of work tools, processes and communication 

EDUCATION SEMINARS & TRAININGS

• Coach local Trainers (onboarding workshops, global seminars, virtual training)
• Support the internal trainings and help educate the global company on innovations and launches
• Help to plan and organize global seminars in Paris or in the markets