Demand Insights & S&OP Senior Manager

Supply Chain - NYC

COTY is looking for smart leaders who are fast and passionate.

The Demand Insights & S&OP Senior Manager for Consumer Beauty will manage, together with the Director of Demand Planning, the complete forecast and oversee the end-to-end S&OP process.  They will champion collaboration across multiple teams, and ensure seamless integration between global, regional, and local supply chain strategies. This position requires a balance of strategic vision and operational excellence to guide the business toward achieving its growth and efficiency goals.

The Demand Insights & S&OP Senior Manager has a key leadership role responsible for driving organizational alignment across demand, supply, and financial planning within a size B or C market (<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and supporting strategic business objectives.

Core Responsibilities

• Co-create the long-term departmental strategy with the Supply Chain leader of the market, engaging the team and stakeholders to the vision and goals.

• Define and lead short and medium-term strategies, aligned with the Planning vision and long-term strategy, ensuring clear communication and stakeholder engagement so that KPIs and deliverables are successfully executed.

• Build dependable and partnering relationships with key senior stakeholders across a global network to deliver targets.

• Lead the resolution of problems escalated, by creating mitigation plans and engaging the team to the solution, following the relevant process. Escalate the issues further, as necessary, making recommendations for change and leading the change process to successful implementation.

• Be a strategic partner by delivering, optimizing, and analyzing reports and projections for the assigned scope, identifying anomalies, trends and intelligence making recommendations accordingly.

• Develop and execute a robust S&OP strategy that aligns with the company’s long-term business objectives.

• Lead the integration of S&OP practices into annual and long-term financial planning, ensuring alignment with global and regional objectives.

• Function as leader for continuous improvement in S&OP process, methodologies, and tools.

• Serve as the primary liaison between commercial, marketing, finance, and supply chain teams to ensure seamless communication and execution of S&OP activities.

• Lead executive S&OP meetings to align senior leadership on demand, supply, and financial planning priorities.

• Facilitate decision-making to balance trade-offs between service, cost, and inventory investment.

• Drive improvements in demand forecasting accuracy, inventory optimization, and service level performance through advanced analytics and market insights.

• Ensure readiness for product launches, transitions, and end-of-life management, minimizing disruptions and maximizing market impact.

• Provide strategic input to global and regional supply chain teams to influence overarching strategies and resource allocation.

• Represent the local market’s dynamics, risks, and opportunities in Market and regional forums, ensuring alignment with regional goals.

• Present supply results, drivers, risks in business meetings, develop action plans to close the gaps.

• Develop and communicate actionable insights on key S&OP metrics and business drivers to senior leadership.

• Lead, own, and drive the plans to deliver business results improvement/ cost reduction plans within the area of responsibility.

Leading the Team

• Define and set individual and team goals, standards of performance and KPIs (MAPE90/SPP3) ensuring stretch and accountability to deliver.

• Promote a culture of inclusivity and self-development within your team.

• Role model the meaningful review of performance through the annual appraisal process and continuous touch points throughout year.

• Coach and engage Managers in people management and develop their teams to ensure talent retention and succession pipelines are created.

Continuous Improvement

• Lead the development and improvement of processes and tools using analytical and critical thinking skills.

• Foster a culture of continuous improvement by encouraging the team to develop their ideas/ways of working.

• Identify improvement opportunities, gain buy in and lead the implementation successfully by engaging the team.

• Own and drive RCA (root cause analysis) processes, coaching the team in this process.

Project Management

• Define projects for team members, guiding and providing strategic input.

• Represent Planning initiatives and projects delivery in leadership forums.

• Lead projects as necessary, ensuring successful delivery through collaborative working relationships.

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

The team consists of Demand Insights & S&OP Senior Manager working closely together with several key departments:

• Senior leadership in Commercial, Finance, and Local and Trade Marketing teams

• Regional and Global Supply Chain teams

• Global Divisional Planning team

• Global S&OP and Demand Planning teams

• Regional and Global Logistics teams

• Regional and Global Quality teams

• HR

All your colleagues are experienced and collaborative, forming an international team across multiple locations that shares expertise and solves complex challenges together.

We’d love to see candidates who have:

Essential:

• Undergraduate Degree (or equivalent work experience) in a Supply Chain discipline with 5-10 yrs experience

• Planning mastery – understanding of key systems (such as SAP, JDA, OMP, Excel, o9) with experience of Supply Planning and strong knowledge of Supply Chain end to end

• Effective communication and influencing skills at mid-management level

• Leading a department and developing the team within

• Creating short to medium-term operational strategies

• Relationship building with mid-management professionals

• Delivering KPIs – self and through others

• Large scale project management

Desirable:

• Beauty industry experience; passion for makeup and the Sephora environment
• Must be autonomous and decisive

As our Demand Insight & S&OP Senior Manager, this is unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Coty’s global omni-working policy provides the option to work up to 50% of your month remotely.  We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

• Base Salary Range: $125,000-$135,000 + bonus
• Hybrid working schedule
• Comprehensive medical, dental, and vision coverage
• Generous paid time off and holidays
• Summer Fridays

RECRUITMENT PROCESS  

Our recruiter will contact you.

A telephone/online introductory meeting follows.

A first online/in-person interview

A second interview

You will receive a proposal with the terms of employment.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.

Coty is deeply committed to creating a more open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

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For additional information about Coty Inc., please visit www.coty.com/your-career.