Position Title: Market Planner Manager

Location: Mexico City

Reports to: Supply Chain Head

Direct Reports: Demand & Supply Planners

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world.

Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com

The Market Planner Manager in Coty is the subject matter expert for demand, planning, S&OP Process, network optimization, and capacity planning while supporting various projects including monthly demand plans, consumption models, network and production strategy optimization, integration of new businesses, and new product launches. This leader also facilitates each S&OP meeting to ensure the team is focused on the plan. The S&OP Manager may also need to lead technical initiatives to improve data analysis such as implementing planning software.

The S&OP process integrates demand, supply and financial planning into a forward-thinking plan based on input from the organization’s key functional areas, including sales, marketing, manufacturing, distribution, and finance.

S&OP links strategic plans to operational plans and strives to develop the most beneficial product portfolio and product mix to maximize sales and profit. Set the best S&OP processes include superior cross-functional participation and engagement from across the organization, working as a team.

• Develop capacity planning process to align and balance supply with demand to provide input for labor and equipment requirements for short and midterm planning.
• Participate in the development of statistical models to optimize safety stocks without negatively affecting customer service levels.
• Map the supply model (make to order, finish to order, make to stock) based on business rules, forecast demand and historical sales performance.
• Develop metrics for forecast accuracy, planning data integrity and accuracy, S&OP performance, service, and inventory metrics.
• Manage and optimize network inventory including analysis of excess, slow moving and obsolete inventory.
• Review and analyze the forecast demand versus actual demand, understanding changes and trends.
• Collaborate with Sales and Marketing to ensure that the promotions, visible impact orders, and new product forecasts are included in the aggregate demand.
• Notify Scheduling and Manufacturing of significant forecast or capacity changes on a timely basis.
• Communicate with Manufacturing about promotions, new products forecasts, and launch timing updates.
• Assist in the resolution of key supply-demand/service-cost issues.
• Document assumptions, promotions, and adjustments to forecasts using Sales and Marketing teams’ input.
• Analyze and upload timely and accurate periods of 18 months’ forecasts on a monthly basis.
• Facilitate monthly demand forecast aggregation, including consensus between functions and stakeholders.
• Assist with the coordination, facilitation, and documentation of regularly scheduled planning meetings.
• Review, store, and backup final adjusted and unadjusted statistical forecasts.
• Create and drive continuous improvement of world-class demand planning and S&OP processes.
• Measure, control, and improve S&OP plan accuracy through clearly defined metrics.
• Lead network optimization process to mitigate costs and maximize service.
• Develop capacity simulation processes to run sensitivity analysis for growth.        

• Develop a highly capable team and processes to provide world-class end-to-end network optimization.
• Provide leadership for the demand planning/forecasting process.
• Provide directions for the creation of a monthly supply plan process by the manufacturing team then validate performance vs. plan.

One of the most important skills is the ability to work across silos with people from different areas to communicate common goals, solicit information, and gain consensus and buy-in. The person in this role engages all levels of the organization and guides each functional area in understanding how it impacts the S&OP process. Earning respect from the team members and building trust is critical in breaking down silo walls.

Soft Skills:

• Strong intellectual curiosity
• Strategic and tactical thinking
• Communication (both oral and written)
• Interpersonal strengths.
• Strong organizational skills in strategy, communication at all levels and execution.
• Strong leadership skills. Ability to lead, contribute, and influence others in a team-based organization.
• Excellent people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner.

Technical Skills:

• Working knowledge of modern manufacturing, material flow and improvement strategies and the ability to integrate those into the operation.
• IBF or APICS certification
• Proficiency with SAP & JDA software
• Proficiency in Microsoft excel, and other programs.
• Fluency English

A Sales and Operations Planning Manager needs to have a depth of knowledge in all areas of the supply chain such as demand planning, supply planning, and inventory planning. An S&OP manager must have excellent communication skills to work with different stakeholders in the areas that are integral to meeting the company’s goals.

Being organized and having strong facilitative skills are important in leading members of the team in monthly meetings and communicating with upper management. Leadership and interpersonal skills are necessary to drive results in fast-paced and demanding environments.  Making decisions in keeping strategies and tactics aligned with the goals of customer satisfaction, profitability, inventory, lead times, and working capital. Central to this role are both the ability to analyze needs based on capacity and capability as well as the ability to develop solutions where there are problematic issues.

• Engineering or bachelor’s degree in business administration, Supply Chain Management, or Logistics.
• MBA or master’s degree in business, Supply Chain Management, Finance or equivalent.
• 6-10 years of experience in Supply Chain (Demand Planning, Supply Planning, and Inventory Planning in an environment of both manufactured and sourced finished goods) and/or related supply chain management including design, implementation, and execution of S&OP related processes