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Req ID




Req ID:  84745
Function:  Sales
Posted:  Nov 24, 2022

Manchester, MAN, GB, M1 1WR

Boots Kylie Jenner Account Manager



Job Title

Account Manager


Kylie Jenner - Sales/Luxury - Boots

Reporting to

Area Manager


Field Based



Responsibility for driving their business to deliver an overall sales objective by meeting Coty’s customer service and sales standards.  A key part of this role is supporting the brand team with eventing and hosting influencer activity.  As well as ensuring excellence of execution for their account.  The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and a passion about Kylie Cosmetics. 



  • Deep understanding and passion for the industry and social media driven brands
  • Confidence in planning and executing instore and external events
  • Owns and drives business if it was their own
  • Is a master of knowledge on the business and the store
  • Provides quality Actionable Insight to area manager
  • Establish and maintain strong, effective relationships with key stakeholders
  • Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity
  • Relentless and tenacious – a true salesperson
  • Share and re-apply – Willing to learn from others and share success
  • Collaborates easily with others and adapts to different working styles
  • Able to effectively listen, influence and persuade
  • Maximizes time and manages team productively
  • Adapts to changing priorities as needed, is flexible and accountable
  • Empowered to use initiative
  • Is resilient and adapts to new challenges
  • Actively takes charge of self-development and performance growth
  • Proven experience in beauty with a high level of make-up artistry and interest in skincare



Sales and Customer Service

  • Achieve monthly sales targets
  • Maintain company KPIs
  • Manage targets, daily, weekly, monthly
  • Deliver Coty’s customer service ceremony with every customer
  • Build relationships with customers to influence and sell
  • Consistently upsell
  • Perform Make-Up and skin consultations to drive sales and brand loyalty
  • Planning and executing regular eventing instore and externally


Excellence of Execution

  • Lead by example be a brand ambassador, protecting the equity for Coty brands
  • Keep updated on and encourage team to We Live Beauty and mandatory Coty Academy
  • Be fully aware of all company and retailer initiatives relevant to your account
  • Follow all company merchandising guidelines on both permanent and promotional space
  • Accurately complete month end, payroll & feedback within set guidelines and time limits
  • Commercial awareness – Coty business performance, competitor activity and market share
  • Plan and execute customer eventing ensuring brand equity
  • Adhere to Company uniform and grooming guidelines and ensure the team do so
  • Work within the retailer Code of Conduct guidelines and KPIs always
  • Escalate any issues to Area Manager

Team working

  • Manage and welcome agency staff as part of the team
  • Develop effective working relationship with mobile consultants
  • Grow networks with the wider Coty team within your area
  • Maintain excellent communication with the Area Manager
  • Develop and maintain relationships with retailer staff and management
  • Be available for ad-hoc mentoring new managers to the business


Technical Processes

  • Use of ipad for email, reporting and VM guidelines
  • Control of ipad and Coty passwords for self and team
  • Use of Coty systems and online documents.










Country/Region:  GB
City:  Manchester