VISUAL MERCHANDISING & STORE DESIGN LEAD – LUXE DIVISION
RETAIL DESIGN & VISUAL MERCHANDISING

SW19 – Wimbledon (2 to 3 days per week in the office)

Lead the elevation of Coty’s luxury in-store experience across the UK, translating global vision into impactful, locally relevant executions. This role blends strategic leadership, creative excellence, and operational delivery—ensuring every retail touchpoint reflects prestige, innovation, and commercial impact. You will shape the future of luxury retail experiences while driving team performance and brand equity.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Visual Merchandising and Store Design Lead – Luxe Division, you play a critical role in defining and delivering best-in-class VM and store design strategy across the UK, leading teams, managing budgets, and elevating retail experiences across multiple luxury brands with creativity, precision, and commercial focus.

You will be reporting to VM & Store Design Director – Luxe Division, and you will manage: minimum one direct report (with potential to grow)

Translate Strategy Into Luxury Retail Reality

• Define and execute UK VM & store design strategy aligned with global vision and local market needs
• Adapt global guidelines into innovative, retailer-relevant executions across luxury environments
• Champion brand consistency across all touchpoints including department stores and flagships
• Identify opportunities through competitor and retail trend analysis to drive ROI
• Embed sustainability principles across all VM concepts and executions

Lead People, Projects & Performance

• Lead, coach, and develop a high-performing VM team, fostering creativity and accountability
• Oversee end-to-end delivery of VM and store design projects from brief to execution
• Manage CAPEX and OPEX budgets, including forecasting, tracking, and cost optimisation
• Deliver launches, fixtures and retail experiences on-time, in-full, and within budget
• Define and track KPIs, leading post-implementation reviews to drive continuous improvement

Drive Creative & Technical Excellence Through Collaboration

• Develop impactful VM concepts for launches, campaigns and range reviews
• Present and influence stakeholders at local and global level while protecting creative intent
• Partner cross-functionally (Marketing, Sales, Supply Chain, Finance) to ensure cohesive delivery
• Build strong relationships with agencies, suppliers and retail partners to optimise execution
• Oversee production quality, materials, technical specifications and fixture lifecycle management

YOU ARE A COTY FIT
As a strategic and creative leader, you thrive in a fast-paced and diverse environment. You are collaborative, resilient, and driven by excellence.

• 7+ years’ experience in Visual Merchandising, Store Design or Retail Design
• Minimum 3 years in a leadership or people management role
• Proven experience within luxury beauty or premium retail environments
• Strong budget management experience across CAPEX and OPEX
• Advanced stakeholder management with ability to influence at senior/global level
• Proficiency in Adobe Creative Suite, PowerPoint and Excel
• Strong understanding of VM production, materials and manufacturing processes
• Ability to read and interpret technical drawings; experience with 3D design tools desirable

If you're ready to support and shape the future of beauty, we want you on our team!

WHAT WE OFFER
This is a unique role with a genuine opportunity to make an impact. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Some of our benefits include :

• A competitive benefits package to support your health, wellbeing and financial security
• Private medical insurance with fast access to specialist and mental health support
• 8% pension fully contributed by Coty
• Life assurance and income protection for added peace of mind
• Flexible hybrid working with our Omni-Working model (up to 50% remote)
• Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options
• Everyday perks including employee discounts and salary sacrifice schemes
• Opportunities to get involved in DE&I, sustainability and employee-led initiatives

ABOUT US
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we'd love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.