CUSTOMER BUSINESS MANAGER – SUPERDRUG

WIMBLEDON

HYBRID WORKING

As a Customer Business Manager on Superdrug Consumer Beauty and Prestige at COTY you will not only have the opportunity to work on one of the world’s biggest beauty players but also be a part of a fearlessly kind and agile company. You will be the driving force behind achieving the sales objectives for the Superdrug account, while working closely with the multi-functional team, on creative and strategic ideas implemented all together with your sales team. This role is for someone looking for their next step in to leadership.

RESPONSIBILITIES

As our Customer Business Manager working on Consumer Beauty and Prestige you will build profitable sales growth across Coty Luxury & CB brands and you will report into High Street Channel Director.

Your main focus :

• Responsible for Net revenue growth, share growth and delivery of joint business plans

• Responsible for customer profitability and P&L, focused on maximising return on investment

• Direct responsibility for managing local market and customer

• Ownership of the go to market strategy to drive commercial competitive advantage for Coty

• Build strategic plans to grow specified categories of business within the customer to deliver short and long term company, customer and consumer objectives

• Develop strategic projects with the customer to deliver future growth of the business

• Extract insights from data, identifying the implications and ideas for customer growth

• Facilitate others in generating ideas, leading the creative process internally and externally

• Have a practical know-how, demonstrating results orientation while empowering and holding the team accountable for results

• Responsible for management and coaching team of National Account Executives, National Account Managers and/or Senior National Account Managers through persuasion and influence rather than power. Inspire credibility. Being a visible mentor and coach

• Responsible for developing annual team and individual objectives

• Provides the team with clarity and enable a positive journey through change on achieving future end states that appreciates and acts as an advocate of one mutualised structure.

The team consists of a High Street Director, Senior National Account Manager and 2 National Account Managers and you will work closely together with several departments such as Brand Directors, Commercial Excellence Directors, Supply Chain and Finance. You would be joining a team that is vibrant and full of so much personality. We are team that takes care of each other and love to laugh through the highs and lows! We challenge and support each other in the best way.

YOU ARE A COTY FIT

You like to lead and build partnerships. As an experienced Customer Business Manager you like to work strategically and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:

• Have progressive Sales and Customer Management background

• Commercial acumen - experience in P&L management, budget planning, forecast and customer management that challenges critical measures and improvements

• High level of knowledge of UK retail environment; long term experience of managing various distribution channels including but not limited to department stores, independent chains, and high street retailers

• Team management: development of team´s capabilities that are aligned to reach medium to long term targets ensuring ownership; Counselling, planning, monitoring, and appraising job results

• Able to provide proven and successful experience in management of commercial trade term agreements, annual Joint business plans or senior commercial negotiations

• Proficient Excel, numeracy, and analytical skills with strong attention to detail

OUR BENEFITS

As our Customer Business Manager some of the benefits you will receive are:

• A salary that matches your knowledge and experience

• A generous pension scheme

• Private Medical Insurance

• Hybrid working

RECRUITMENT PROCESS  

1. A telephone/online introductory meeting follows.

2. A first online/in-person interview

3. A second interview involving a case study

4. You will receive a proposal with the terms of employment.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.