Req ID

Posted

Function

Location

Req ID:  97938
Function:  Sales
Posted:  Mar 25, 2026
Location: 

Kuala Lumpur, 10, MY, 47810

Retail Business Insights Executive

RESPONSIBILITIES

We are looking for a Retails Business Insights Executive role partnering closely with the Retail Excellence Manager to deliver actionable performance insights and market intelligence that support effective decision making.

 

Your main focus:

  • Monitor and analyze sales, productivity and other performance metrics to support effective business and retail decision making
  • Conduct regular market visits to gather on-ground intelligence, including competitor activities and operational challenges, consolidate feedback from Retail Specialists and front-liners, highlight key findings with recommended actions to the Retail Excellence Manager
  • Connect performance data insights to retail operations, customer satisfaction results and market activities and their impact on daily performance across channels.
  • Identify gaps, risks, trend and growth opportunities from data; present insights in a clear, storytelling-focused manner with actionable strategies to drive performance (sales, productivity) and retail excellence (compliance, brand guideline, standards, service excellence).
  • Support Retail Excellence Manager with business reviews preparation and related materials
  • Analyze feedback and ROI of sales events and podiums, summarize findings including areas done well and gaps or learnings for future improvement
  • Support resource planning and perform headcount analysis for sales events, podiums and all activities
  • Govern and control the usage of testers by monitoring, tracking and analyzing usage.
  • May be required to assist Retail Manager in ad hoc projects for continuous improvement, data consolidation and analysis as required.

 

Working for Coty means Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

 

You will work closely together with several departments such as Retail Operations, Commercial and Marketing, Finance, Supply Chain teams. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role.

 

YOU ARE A COTY FIT

 

You like to make a difference. As a Retail Business Insights Executive, you will share your valuable experience with the team, and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:

  • Bachelor’s degree in business administration, Economics or equivalent field
  • 2-4 years of experience in commercial planning, business analysis, or performance analysis
  • Experience in retail, FMCG, beauty or luxury industries is preferred
  • Familiarity with retail KPIs is an advantage
  • Strong proficiency in M. Excel, with the ability to analyse large data sets, identify trends, gaps, productivity drivers, and operational risks.
  • Proficient in visualisation tools such as Power BI is an added advantage
  • Strong attention to detail
  • High curiosity, strong analytical and critical thinking, storytelling skills
  • Independent yet collaborative, proactive, resourceful
  • Strong accountability, with the ability to monitor and follow through

 

OUR BENEFITS

As our Retail Business Insights Executive, some of the benefits you will receive are:

  • Market competitive salary: Salary commensurate with experience and market benchmarks
  • Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work
  • Product Allowance: Employees can order from a selection of Coty Products each year
  • Gender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave

 

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

 

For additional information about Coty Inc., please visit www.coty.com/your-career.

Country/Region:  MY
City:  Kuala Lumpur