Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating everyone to shine in their unique way.

THE ROLE

The Senior Training Executive / Assistant Training Manager assists the Training Manager in implementing learning and development (L&D) activities according to the people development strategy and business strategy. He/ She will deliver and implement the activities according to the L&D plan to achieve organizational goals across Hong Kong, Macau, and business partners.

RESPONSIBILITIES

• Propose and support the planning and design of training materials, sales development initiatives, assessment tools and processes based on sales diagnosis
• Implement talent development process and framework for talents acquisition and identification
• Design and implement the career development plans for the retail sales team to facilitate their career development
• Implement and monitor the training development projects and initiatives. Provide the management team of the regular reports and review for the effectiveness of implementation
• Deliver learning programs to shops / counters or business partners following the annual the L&D calendar
• Facilitate ad-hoc learning interventions based on unplanned needs
• Deliver and facilitate the new joiner onboarding programs – New Employee Orientation, Selling Program, etc.
• Manage organization and logistics of training sessions (in class and e-learning), to ensure the training delivery is effective, applicable, and cost efficient
• Be part of the internal coaches to provide retail coaching to staff

Measure and Follow-up actions:

• Record and track BA performance ensuring well trained, and everyone equipped 
• Measure and follow-up results of each training session to improve L&D activity
• Assist on conducting learning needs assessment with targeted groups and participate in defining relevant learning interventions to meet the needs
• Monitor participant evaluations (in class and e-learning) and mandatory KPIs 
• Conduct field visits with tracker / Shop in Shops regularly to ensure the seamless execution in stores
• Any other duties as assigned

REQUIREMENTS:

• University graduate or training related disciplines
• 1 - 2 years relevant working experience in training, beauty experience preferred, retail
• Managing experiences in retail frontline is an advantage
• Good communication skills, customer service oriented and good team-player
• Good command of written and spoken English, Cantonese, and Mandarin
• Excellent communication, interpersonal, and presentation skills
• Demonstrate good facilitation skills and ability to engage staff
• Enthusiastic and leading by example
• Supportive team player
• Strong Self-initiative and well organized
• Proficiency in Microsoft office
• Adaptable/flexible – able to multi-task