Req ID
Posted
Function
Location
Hong Kong Special Administrati, HK, HK, 999077
Assistant Counter Manager
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.
ROLE AND DEPARTMENT
We are looking for Assistant Counter Manager to join our Retail team to lead an energetic and passionate team who are dedicated to creating experiences with our customers. Reporting to Retail Supervisor, you will lead retail activities that contribute to the brand’s image and corporate goals.
THE ROLE
In this role you will be responsible for:
• Lead and motivate store team to achieve monthly sales target and implement strategies to meet KPIs and business objectives.
• Manage store team to engage and retain customers by providing excellent customer service and building up long term customer relationship.
• Supervise smooth daily operations of store which aligned with operations excellence.
• Establish and maintain the highest standard of store environment.
• Execute in-store event, animations, and roadshows.
• Provide action plan to improve store sales by sharing observations of customer in-store experience, market trend, competitors’ moves.
WHAT YOU’LL BRING
We’d love to see candidates who have:
• Minimum of 3 years of management role in retail store management. Preferably with makeup/beauty/luxury background.
• Result-oriented with strategic mindset to drive business results.
• Excellent interpersonal, communication, and problem-solving skill.
• Experience in people management with strong leadership skill.
• Customer centric and service focused.
• Familiar with Mircosoft Word and Excel.
• Good command of spoken English and Mandarin.
• Immediately available is preferred.