Manager, IS & DT CoE Supply Chain Subject Matter Expert

MISION AND RESPONSABILITIES

In the role of Subject Matter Expert, within the SAP COE part of the Information Management Organization, reporting to the SAP CoE Solution Architect, he/she will be the responsible to deliver the appropriate SAP solution for his/her areas of expertise to the appropriate project, being also the “go to” person within their region for second level support.

Main responsibilities:

• Participation on SAP projects implementations
• Provide subject matter expertise and assistance in developing requirements for SAP projects
• Capture and anticipate new Global and/or Local Business requirements
• Lead review meeting(s) with the Global Process Owner(s) to ensure regular communication and ensure the alignment/approval of documentation on the progress of the project
• Support the Execution of projects and changes in the site
• Lead Key users and Local Process Owners to achieve the objectives of the project providing support in SAP as top priority in the current implementation
• Provide process knowledge support
• Work with Business Facing teams to improve processes through the use of SAP capabilities
• Maintain knowledge on product direction and future offerings of SAP
• Coordinate activities and share knowledge with counterparts in other regions
• Assist SAP Application support COE with troubleshooting
• Work with 2nd level support to develop processes for troubleshooting and escalation
• Identify the change management projects with the Key Users and Local process Owners.
• Lead implementation and SAP configuration of the recommended solution
• Maintenance lead for local applications.

MAIN REQUIREMENTS AND SKILLS (THE IDEAL FIT)

• Bachelor’s degree in Business, Information Systems, or equivalent
• SAP certification for the appropriate modules (PP-QM-WM)
• 5 years minimum experience implementing SAP projects working on the appropriate modules
• Proficient in SAP ERP management, with knowledge in current release ECC 6.0
• S4HANA experience would be beneficial
• In-depth experience implementing applications
• Project management expertise, PMI certification is a plus
• Knowledge data conversion tools like LSMW, Winshuttle
• Deep understanding of business and technical processes
• English fluency, other languages appreciated
• Experience in Mass Market/Cosmetics business is a plus
• Global vision
• Analytical/Executive and decision making
• Result focused
• Customer oriented
• Strong written and verbal communication skills
• Teamwork skills
• Openness to look at alternative solutions and ways to improve/encouraging
• Ability to work under pressure
• Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
• Demonstrated ability to translate/communicate complex concepts to peers and business partners
• Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once
• Demonstrated ability to leverage and mentor others through technical team leadership.
• Strong analytical and problem-solving skills
• Experience training and mentoring others
• Minimum of 3 years leading IT projects for the business function being supported
• Leadership and convincing influencer