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Req ID




Req ID:  84746
Function:  Sales
Posted:  Nov 24, 2022

Bluewater, LND, GB, DA9 9ST

Kylie Account Manager - Boots




Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit


Responsibility for driving their business to deliver an overall sales objective by meeting Coty’s customer service and sales standards.  A key part of this role is supporting the brand team with eventing and hosting influencer activity.  As well as ensuring excellence of execution for their account.  The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and a passion about Kylie Cosmetics. 




  • Day off on your birthday
  • Access to My Coty Shop with fantastic discounts
  • Generous family and wellbeing support policies
  • Private medical scheme
  • Income protection
  • Personal leave policies
  • Maternity leave from 12 weeks-6 months




  • Deep understanding and passion for the industry and social media driven brands
  • Confidence in planning and executing instore and external events
  • Owns and drives business if it was their own
  • Is a master of knowledge on the business and the store
  • Provides quality Actionable Insight to area manager
  • Establish and maintain strong, effective relationships with key stakeholders
  • Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity
  • Relentless and tenacious – a true salesperson
  • Share and re-apply – Willing to learn from others and share success
  • Collaborates easily with others and adapts to different working styles
  • Able to effectively listen, influence and persuade
  • Maximizes time and manages team productively
  • Adapts to changing priorities as needed, is flexible and accountable
  • Empowered to use initiative
  • Is resilient and adapts to new challenges
  • Actively takes charge of self-development and performance growth
  • Proven experience in beauty with a high level of make-up artistry and interest in skincare




Sales and Customer Service

  • Achieve monthly sales targets
  • Maintain company KPIs
  • Manage targets, daily, weekly, monthly
  • Deliver Coty’s customer service ceremony with every customer
  • Build relationships with customers to influence and sell
  • Consistently upsell
  • Perform Make-Up and skin consultations to drive sales and brand loyalty
  • Planning and executing regular eventing instore and externally


Excellence of Execution

  • Lead by example be a brand ambassador, protecting the equity for Coty brands
  • Keep updated on and encourage team to We Live Beauty and mandatory Coty Academy
  • Be fully aware of all company and retailer initiatives relevant to your account
  • Follow all company merchandising guidelines on both permanent and promotional space
  • Accurately complete month end, payroll & feedback within set guidelines and time limits
  • Commercial awareness – Coty business performance, competitor activity and market share
  • Plan and execute customer eventing ensuring brand equity
  • Adhere to Company uniform and grooming guidelines and ensure the team do so
  • Work within the retailer Code of Conduct guidelines and KPIs always
  • Escalate any issues to Area Manager


Team working

  • Manage and welcome agency staff as part of the team
  • Develop effective working relationship with mobile consultants
  • Grow networks with the wider Coty team within your area
  • Maintain excellent communication with the Area Manager
  • Develop and maintain relationships with retailer staff and management
  • Be available for ad-hoc mentoring new managers to the business


Technical Processes

  • Use of ipad for email, reporting and VM guidelines
  • Control of ipad and Coty passwords for self and team
  • Use of Coty systems and online documents.




Country/Region:  GB
City:  Bluewater