E-Commerce Manager

The E-Commerce Manager grows the e-commerce business by improving the customer experience & ensuring operational excellence. This individual conducts data analysis to generate data-driven market insights and manages relationships with business partners.

THE ROLE

Portfolio

• Market: Thailand
• Division: Luxury & Consumer beauty consists of fragrances, skincare, body care & makeup

Campaign planning, execution & ooptimisation:

• Competitive analysis tracking for E-Commerce.
• Bring out a strategic promotional and campaign calendar.
• Create localized campaign and actively involve in 360 digital marketing activation. Faultless campaign setup and live campaigns on time. Lead ecommerce campaign execution and drive sales conversion.
• E-Commerce operational support such as product listing, maintenance of reports, creation of purchase order in SAP, cut-off schedule maintenance etc. 
• Manage and liaise with E-marketplaces account manager such as Lazada, Shopee, etc.
• Lead monthly sales reporting and financial reconciliation.
• Work closely with supply chain and logistic partners to ensure stock forecast, fulfilment and delivery on a monthly basis.
• Deliver online sales target and initiate appropriate action plan to achieve the target.
• Monitor & analyse performance, propose optimisation to meet agreed performance KPIs.
• Support the integration and deployment of new technologies and tools (LINE for ex.)

Communication

• Proactively and reactively manage stakeholder expectations to a very high standard.
• Build relationship with internal stakeholders, external JBP partners and vendors.
• Escalate issues to ECommerce Team Lead in a timely manner and work with all resources available to resolve.

Working for Coty means Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

YOU ARE A COTY FIT

You like to make a difference. As an experienced E-Commerce professional, you will share your valuable experience with the team, and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:

• At least 5 years’ experience in E-commerce project/key account management, preferably in a multi-brand and matrixed environment
• Skilled in the use of MS Office tools including Excel and PowerPoint.
• Meticulous and organized; Ability to work on multiple tasks, in a fast-paced environment.
• Passionate & result oriented with a strong sense of ownership.
• Excellent project management and communication skills, especially working with multiple stakeholders
• Strong interest in beauty industry, natural curious, who likes to be hands-on to learn and develop.
• Persuasive, resilient and flexible, able to easily adapt to new challenges.

• Skilled in SAP will be a plus.
• Experience in using Google AdWords, Facebook Ads Manager, Google Analytics, or any digital/ E-Commerce tools is a plus

OUR BENEFITS

As our E-Commerce Manager, some of the benefits you will receive are:

• Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work
• Product Allowance: Employees can order from a selection of Coty Products each year
• Free goods: Employees would be able to enjoy occasional free products due to Company’s initiative
• Gender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.