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Req ID




Custom Field 2:  82637
Category:  Supply Chain
Date:  22-Jan-2022

Ashford, KEN, GB, TN25 4AQ

Master Data Manager

Role Overview

The Global Cosmetics Planning Hub manages supply of 500M+ units of global brand cosmetics (Max Factor, Rimmel, Covergirl, Sally Hansen, Bourjois, Manhattan) to 45 global markets via a network of 27 DCs. 


Category Supply Managers are accountable to deliver the Global Supply KPI’s (Service, Cost, Cash) for Colour Cosmetics.  They report to Senior Planning Managers who each own a portion of Global Cosmetics Planning scope, which is broken into the following pillars:

•             Operational Planning of EXO including initiative planning, call off, deployment and capacity planning

•             Operational Planning of In-House Factories including initiative planning, production scheduling, material call off, deployment and capacity planning

•             Deployment planning across the network of global DCs and availability management in partnership with global markets

•             Strategic supplier management (capacity/performance/responsiveness)

•             Innovation, Projects and Master Data


This role profile covers the “Master Data” scope, shown in bold: 

•             The role is intended to drive performance, process improvement and team capability, with a focus on Global Material Master.

•             A group of Master Data analyst are line-managed by this position. 

•             The role focuses on Synchronisation of Material Master Data, Accuracy of all master data elements, their maintenance and SLA’s adherence.


Key Success Measures

•             Tickets resolution– Delivering results within SLA

•             I/CO preventive checks– Driving data accuracy globally

•             Code Activation – Delivering results within SLA

•             AUOM: EAN & GTIN Creation – Delivering results within SLA

•             Dangerous goods – Ensure DG Readiness and accuracy. 

•             End to End – Assuring Master Data Readiness

•             Master Data Accuracy – Ensure creation and maintenance of MD elements on time and quality.

•             Projects – Contribution to Master data elements of any supply chain projects.



                                MAIN ACCOUNTABILITIES

Planning Technical:

Support the Senior Planning Manager in leading the team in the following process areas across the full end to end Supply Network:

•             Data tickets – Manages the inbound workload of data tickets and ensuring targets are being met

•             Dangerous goods – accuracy and readiness

•             Code Creation -. ensure all codes are created in a timely manner and in line with SLA’s

•             Root Cause analysis  – on any out-of-target processes to provide data / action plans for resolution

•             Master Data Readiness .Ensuring that MD is ready on time in full.

•             PDCA – Adherence and readiness


Effective Communication:

•             Proactively communicates to identify and fix any gaps.

•             Ownership of reporting on data metrics in order to capture accuracy levels and highlight / fix any discrepancies

•             Knowledge gathering / sharing with local teams on unknown processes / fields

•             Collaborates with internal team and stakeholders (Marketing, IL, SIL, Supply Chain Pack, R&D, QA, Sales, GMM) in order to drive stronger results.


Develop the team:

•             The Category Supply Manager is accountable to oversee the skills matrix and training coordination for their Master Data Analyst, to drive the development of skills and competencies from new start to experienced Analyst.

•             With oversight from Senior Planning Manager:

o             Provide direct reports with a meaningful review of performance during the annual appraisal process, with continuous touch points throughout year

o             Set team goals and standards of performance in line with wider organisational vision and KPIs

o             Engage the team, retain and develop talent ongoing to ensure the right people are in the right roles


Continuous improvement

•             Lead the development and improvement of processes and tools using analytical and problem-solving skills

•             Set a culture of continuous improvement by challenging and encouraging team to develop their ideas/ways of working

•             Lead and educate the entire hub team in the subject of inventory and analytics.

•             Drive positive change by setting the right tone and approach with regular direction setting


Project management

•             Support the Senior Planning Manager in translating the Hub vision into both short- and long-range action plans for the Value Stream to ensure KPIs and deliverables are successfully executed.

•             Active involvement and leadership of Supply Chain projects such as Supply Network Design/Change; New suppliers, New Software Tools, New MD projects.

•             Engage partners throughout the supply chain and or MD global team to ensure aligned direction and collaborative working relationships







•             Own it, drive It! I am accountable, relentless and tenacious.

•             Be brave and go beyond. I go the extra mile, because targets are there to be beaten.

•             Live beauty, breathe beauty. I love beauty, know beauty and want to reinvent beauty for my consumers.

•             Win for the team. Coty is my work family and a win is only a win if it’s for the entire team.

•             Think like a start-up.  I’ll beat the big guys by acting fast with new ideas executed superbly.




•             Mastery – In depth knowledge of SAP, SNOW Master Data roles and functionality which directly impact the MD function. Intermediate Microsoft Excel and Power BI proficiency.

•             Thinks & Acts Decisively – A high attention to detail and the initiative for effective decision making. Ability to recognise developing problems & puts in place a plan of action to resolve issues and/ or knows when to escalate for additional support.

•             Ownership - expected to take personal ownership for the resolution of all day to day issues. In addition, the ability to analyse large amounts of data and deliver a clear and concise outcome or proposal/ recommendation and proactively manage issues through to resolution.

•             Operates with Discipline – results focussed, acting with a sense of urgency and has a strict adherence to the daily processes and timeframe. Acts as an owner of the business and is accountable for their own results. Plans & follows through. A high degree of autonomy is critical within the Master Data Analyst role. Ability to set own priorities on a daily basis.

•             Build Collaborative Relationships – collaborates effectively & enthusiastically, both internally with the Planning Hub and externally (verbal, written and face to face reviews). This will also include the ability to work as part of an effective team to ensure overall business priorities are met.

•             Embraces Change – ability to adapt work plans based on emerging needs of the business (often daily) e.g. plan changes for Customer Service or as a result of Operational issues/ changes, short notice cover of other plans/processes due to sickness/holiday etc.

•             Leads – Capable of involving the right people at the right time to ensure issues are overcome. Ability to lead Work Process, System or Results reviews and/ or training.

•             Inspiring Leadership

•             Cultivating a great team

•             Driving for results.



•             Marketing

•             Supply Chain Finance

•             IP

•             BOM/MD Coordinators.

•             SIL

•             QA/R&D

•             GMM Global team

•             BPX



Conditions of employment are in accordance with Coty’s policies.

Applicants will require the following:

•             Eligibility to work in the UK (sponsorship will not be provided)

•             Satisfactory references



•             Physical fitness required to perform the inherent duties of the role




•             Take care of your own health and safety and the safety of others.

•             Avoid short cuts which could put yourself or someone else at risk.

•             Cooperate with Coty when they are taking action to improve health and safety.

•             Follow safety policies and procedures including wearing Personal Protective Equipment (PPE) when required.

•             Report work-related hazards, incidents and near misses.

•             Complete all required WHS training.

•             Other health and safety duties as required from time to time.



Country/Region:  GB
City:  Ashford