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CS Master Data Specialist

 

ABOUT THE WELLA COMPANY

 

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit www.wellacompany.com.

 

 

 

THE ROLE

 

Master Data (MD) Specialist is responsible for MD setup in the respective Business Unit (BU) in the following areas of Master Data: Customer, Material and Pricing. That includes data maintenance in SAP in quality and timely manner, using automation tool for maintenance, data validations, investigating queries from other functions (i.e. Order Management, Sales, Marketing. Planning) and performing complex analysis on big data bases. MD specialist is expected as well to be proposing and leading the improvements in the tools and processes.

MD Specialist is also responsible to improve quality of received requests by training and coaching requestors as well as simplifying MD processes.

 

 

 

KEY RESPONSIBILITIES

 

  • Maintaining master data in area of customer, material and pricing (in SAP, CRM etc)
  • Resolving issues within area of responsibility
  • Performing data analyses using big amount of data
  • Obtaining and delivering information for audit purposes
  • Training and coaching requestors and MD team members
  • Creating and updating existing work procedures
  • Cooperating closely with other teams (Customer Service, Sales, AR, Planning etc.)
  • Identifiying process gaps and proposes improvements

 

 

 

QUALIFICATIONS

 

  • Fluency in English, good command of German will be considered as a plus
  • Strong analytical skills
  • Comprehensive PC skills; knowledge of MS Excel, MS Word, Outlook
  • Service mind-set, with a focus on process excellence and data quality
  • Process improvement capabilities
  • Experience with ERP (preferably SAP)/ CRM systems
  • Professional experience in fields related to master data, customer service, supply chain operations would be a plus
  • Strong communication and teamwork skills

 

 

 

 

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

 

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