Share this Job

National Account Manager - eCommerce

About us:

Welcome to the start of something special! Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves.  As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. Wella company and its brands, are and will remain committed to a range of social causes as well as seeking to minimize its impact on the environment.


The role:
Most of our brands are leaders in the professional channel (hair and nail salons) and we want to expand part of our portfolio, into eCommerce (Adore Beauty, Amazon, The hut Group,,, Chemist to access more directly our clients, generate awareness and ultimately drive more traffic to our salons partners. We are seeking a National Account Manager, to lead the expansion of some of our Professional beauty brands (Wella, OPI, Nioxin, Sebastian) in e-Retail channels across ANZ.
You will be a beauty and commercial expert who will design the white space strategy, implement it from vision to execution, and have strong negotiation and selling skills to win in this new channel. The right candidate will drive further expansion of our brands online through long-term partnerships with key customers like Adore Beauty, Sephora, Mecca.


Reporting to the Sales Director, Omni Channel, you will:

  • Lead the strategic and sales planning process for eCommerce;
  • Manage annual budget development process for designated accounts;
  • Lead sales forecasting for retail accounts;
  • P&L ownership from Gross Sales to Net Revenue to drive growth & profitability;
  • Plan & manage execution of a customer promotional, trade & new launch plans in line with brand strategy;
  • Explore & implement new brand awareness & promotional initiatives;
  • Manage customer co-op & trade budget, monthly previsioning & reporting to finance; and
  • Explore commercial opportunities & negotiate Joint business plans to optimise trade spend and maximise sales

You will have:

  • 3+ years’ of National Account Manager experience successfully managing eCommerce retailers at top management level;
  • Australian industry experience in Ecommerce / Beauty;
  • Strong selling & negotiation skills with previous experience in sales highly regarded;
  • Strong analytical skills, financial acumen & understanding of P&L’s;
  • Trade marketing experience is desirable;
  • Bachelor’s degree qualified;
  • Advance Excel skills; and
  • Strong analytical, thinking and problem solving skills


Benefits & Culture:

At the Wella Company, we passionately treat our business like our own and act accordingly. We dream big and stretch ourselves to go beyond, being ambitious for our consumers, customers and ourselves. This is what keeps us growing. We know that business, social responsibility and sustainability do form a virtuous circle and we are on a mission to prove it. We constantly challenge ourselves to make brave choices and drive positive change. Because we know that, as a team, we can have a real impact and create the extraordinary for customers, consumers and beyond.


In return, we offer an attractive remuneration package, car allowance plus a generous product allowance and a successful team-focused environment which encapsulates our values – Collaboration, Creativity, Courageous, Connected and Committed.