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EXO Supply Chain Leader, NA

WELLA - EXO Supply Chain Leader, North America




Wella Company” is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd.


With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.


Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.


For additional information about “Wella” please visit




As part of this new journey, we are actively looking for an engaged talent to fill our Wella External Operations Supply Chain Leader (SCL) role, located in in Morris Plain, NJ. The months ahead looks exciting as the candidate will have the opportunity to engage not only on delivering the base business, but also to participate in the transition and the development of the newly Wella standalone company.


The External Operations (EXO) Supply Chain Leader (SCL) is the single-point-accountable (SPA) between Wella and the Third-Party Manufacturer (TPM) for operational matters. The Supply Chain Leader owns the operational results, is the coordinator of all Wella interactions impacting the TPM and is the voice to Wella for the TPM. The Supply Chain Leader works in partnership with the Planning Hub, Quality, Procurement, Finance and other support functions to ensure the TPM has the capability to deliver Wella requirements. The Supply Chain Leader is responsible for maintaining and fostering a continuous improvement mentality at the TPM Supply Chains while improving their capability to produce at best possible value. The Supply Chain Leader may be responsible for a single or multiple TPM Supply Chains and may assume additional responsibilities to support the organization. This span of responsibilities supports the growth and development of the individual in the Supply Chain leadership role and also supports the depth of growth within the organization.


This role is designed to be agile for delivering and exceeding the business need. At high level, it consists of:

  • Development, maintain, and grow win-win business partnerships with TPMs (Third-Party Manufacturers).
  • Have operational KPI (Key Performance Indicator) accountability for all PQCDSM (Production, Quality, Cost, Delivery, Safety, Morale) measures across the supply chain.
  • At occasion, lead Supply project management from scope lock through execution.




  • Service: The SCL ensures that the TPM executes the production plan on quantity, timing and IRC mix in the most agile way. As needed, the SCL leads critical issues mitigation plan.
  • Cost: The SCL is responsible for the Operating Results of the TPM. He/she owns loss analysis activities with the TPM, leading and supporting cost saving efforts (cost/unit) and delivering the business needs. The
  • SLEA / Operating Strategy: The SCL is the owner of the any documented Operating Strategy between the TPM and Wella to meet business needs.
  • Initiatives: The SCL identifies and address resource issues at the TPM to support the initiative and ensures the Supply Chain has a TPM-supplied Initiative Leader.
  • Quality:  Quality owns the overall results of the TPM quality performance. The SCL supports the plan, engages in discussions and plan development as necessary and is a point of escalation.
  • Cash: The SCL leads the activities to improve agility (i.e. lead times and MOQ) for pack and raw materials and finish products. Additionally, the SCL owns the process for reporting, root causing and disposition of any off-book liability at the TPM.
  • Internal Controls and Business Continuity Plan (BCP): The SCL owns the overall results of any internal controls program, including action plan and monitor ongoing controls compliance for the TPM. The SCL is the primary owner of any BCP program at the TPM and should involve procurement in these plans.
  • TPM Scorecard: The SCL is accountable for the operational and performance results of the TPM as identified in the TPM Supply Chain scorecard.
  • Supply Chain Start Ups and Exit of TPMs: The SCL is an integral part of the start-up and exit processes of TPMs.




You thrive at building strong customer relationships and delivering customer-centric solutions. You are committed, conscientious and always lead with integrity. You recognize the value that different perspectives and cultures bring to an organization. You believe in the value of teamwork. You bring a high level of knowledge and know-how plus creativity and enthusiasm to your work and to everything you do.


Key Requirements:

  • BA / BS (4-year technical or business) degree preferable.
  • 5-10 years relevant experience (Supply Chain and/or Procurement in FMCG, CPG, or regulated industry preferred).
  • Negotiation skills and end-to-end Supply Chain understanding.
  • Analytical skills (cost breakdown, spend, volume trend, markets, suppliers capabilities…).
  • Highly competent user of computerized IT tools (i.e. Excel, PowerPoint, SAP).
  • Project management skills.
  • Ability to engage and influence stakeholders (Project members, Procurement, Planning, Operations…), including escalation to the Top Management.
  • Understanding of key cost drivers of all raw & packaging categories.
  • Ability to lead and present concisely and confidently in public.




We offer equal employment opportunity to qualified individuals without regard to racereligioncolornational originagegenderdisabilitysexual orientationgender identitygender expressionmarital statusveteran status, or any other characteristic protected by law.


Wella Company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at:


We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.


English - Please click on this link to review the Notification of Equal Opportunity Rights poster.


Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo.