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WELLA - EXO Regional Leader, NA

WELLA – External Operation (EXO) Regional Leader, North America
Morris Plain, NJ, USA
Wella Company  is one of the world’s leading professional and retail hair companies. It is a beauty collective with a mission to enable consumers to look & feel like their true self. Its love brands, which include beauty icons such as Wella, Clairol, OPI, and ghd (all together “Wella Company”), are co-created by & designed for the beauty junkies of today & tomorrow.
Following the signing of an agreement with global investment firm KKR for the divestiture of Coty’s Professional and Retail Hair businesses, “Wella Company” is on its way to become a fully independent, standalone company with its own management team and operational structures. Our new Company will have presence in over 100 countries and an estimated annual net revenue of $2Bn. “Wella Company” and its brands, are and will remain committed to a range of social causes as well as seeking to minimize its impact on the environment.
For additional information about “Wella Company” please visit
As part of this new journey, we are actively looking for our future regional External Operations (EXO) Leader. You will own and lead the work related to the North America Third Party Manufacturing (TPM) network for the Wella Company (Wella Professionals, Nioxin, OPI, etc.).
The Regional EXO Leader has overall responsibility for the direction setting and results delivery for the business categories under their leadership. Through his/her organization, the Regional EXO Leader is responsible to deliver category business needs and objectives by influencing category leadership to align with third party manufacturer goals and objectives .
The Wella Company EXO mission is to deliver superior supply chain value E2E across Service, Quality, Cost and Cash based on the right TPM competence and footprint. As such, the Regional EXO Leader will act as “virtual” plant manager to execute the category operating strategy through a quality, cost efficient, and responsive external manufacturing sourcing network. The Regional EXO Leader reports directly to the Global External Operations Senior Director. He/She will be developing the right partnership with Planning, Quality, Procurement, Innovation Management and R&D to deliver efficient external operations, new commercial or technical programs, and to ensure right stewardship and capability requirements of the TPM to meet business needs.
  • Sole responsibility for all cost related metrics for their categories, including Firm, Quarterly Projected Forecast and Savings.
  • SPOC accountability for all other business results for their categories i.e. Service, Inventory, Quality, BCP, Stewardship, with support from other EXO functions, e.g. Procurement, QA, Planning, R&D
  • Direct Line Management of EXO Supply Chain Leaders. Includes ensuring comprehensive training, development and succession planning.
  • Where possible, represent EXO on category leadership teams. Build and maintain strong relationships with key category leaders, thereby influencing category direction/strategy with respect to EXO.
  • Influence supply network design/supply chain design (TPM selection, Free Issue/Directed Buy/Turn Key, RPM supply, MOQs, VSM etc.) jointly with procurement. Consult with planning hub, site leaders and quality.
  • Member of EXO Lead Team to set overall strategy and direction. Ensure Divisional and Category OGSM are delivered by resources in the value streams.
  • Issue resolution for escalated business results & initiatives issues, either from within EXO, or from category.
  • Lead category Supply Network Design (SND) work for EXO in the relevant categories
  • Through EXO Supply Chain Leader, ensure all new SCs are set up and handed over to meet both EXO and category objectives, especially responsiveness and reliability. Ensure that the initiatives handover processes and procedures are fully followed within the areas of ownership.
  • Co-Leadership (with Procurement) of category TPM Master-Planning & TPM Reduction Strategy.
  • Ensure EXO savings plans are consistent with category targets.
  • Lead & champion Loss Analysis process within value streams, chartering projects that deliver the necessary savings targets, whilst ensuring pipeline fill for subsequent FY’s.
  • Responsible for ensuring C&F/FCR requests are answered timely and accurately by EXO (jointly with procurement) in consultation with planning hub and quality.
  • Own yearly review/alignment of any division BCP. Ensure that the agreed BCP is/are in place and effective
  • Direct and indirect management of EXO Functional Leaders, Site Leaders, Site Initiative Leaders, Tech Pack Leaders and/or Industrial Chemistry Leaders. This includes ensuring coaching, comprehensive training and development, succession planning and direction setting.
  • Strong adherence to Wella values.
  • Strong autonomy and leadership skills to lead and develop a high performance organization in a very dynamic and entrepreneurial environment.
  • Business, goals oriented and results driven.
  • Demonstrated success in a range of diverse experiences across the supply chain, and thru a mid-size organization.
  • Strong management and manufacturing experience, ideally in the FMCG industry.
  • Demonstrated success in leading and delivering projects involve in new technology, product start-ups, problem solving, quality, or safety programs, and productivity improvements.
  • Had already worked with external manufacturing suppliers, and proficient in working cross-functionally, and with remote organizations.
  • Strong communication and relationship building skills due to the external nature of the TPM interface.
  • Strong knowledge and understanding of E2E Initiative R&Rs across functions and disciplines.
  • Minimum of Intermediate level on: Project management, Manufacturing based operations, Project gate process, Supply Chain methodologies, SOP author & reviewer, GDP/CQV principles, and Risk management tools.
  • Flexibility to travel (avg. 15%).
  • Proficient computer knowledge – MS Office, MsProject, and SAP.
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please submit a request at We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English - Please click on this link to review the Notification of Equal Opportunity Rights poster
Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo

Nearest Major Market: New Jersey