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Specialist, Brand Education

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Position Title: Brand Education Specialis

Location: Calabasas, CA

 

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

As part of the North American Education team, the role will support the brands’ education & curriculum development and formats taught by Field trainers and IC (independent contractors). Advises the needs of NA Education fit-to-win requirements. creating best in class education content, seminars and tools (digital and face to face) to win with Education in the NA market landscape. Works closely with the commercial team to ensure all training tools are created with a competitive edge.

This role is located in the Wella Professional Beauty headquarter in Calabasas, CA.

THE ROLE

In this role you will be responsible for:

  • Collaborating with the NA Brand Education, Marketing, Trade Marketing, and Field Education teams to execute the education strategy and enable best-in-class education classes, seminars and trainings tied to the marketing initiative and base business goals at all Education Touch Points (salons, stores, digital, studios, shows & Events, and schools).
  • Supporting Care & Styling Brand Education at least 50% of time with omnichannel Education needs
  • Assisting Brand Education team and manage various priority portfolio projects as needed 
  • Partnering with field Education team to capture the needs for each trade channel and has a clear understanding of what classes and formats need to be developed and delivered at internal and freelancer trainings.
  • Maintaining digital platforms up to date with current content and assets 
  • Create digital assets to support Brand Education and Shows & events
  • Lead logistics for all virtual education needs (artists bookings, best practices, templates, product order and shipments, etc…) 
  • Create high-tech and low-tech assets and collaterals to support face to face and virtual education 
  • Staying up to date on competitive brands product launches and education initiatives.
  • Adapting and customizing all education curriculum (digital and analog) to various customer channels needs and requirements.
  • Organizing, writing and developing multimedia visual aids, and other educational and training materials.
  • Creating training materials, multimedia visual aids, and other materials needed for Capability development

 

QUALIFICATIONS

Essential:

  • 2-3 years of experience in similar role or capacity
  • Licensed hair professional (min 3 years)
  • Some graphic design experience preferred
  • Excellent collaboration skills
  • Strong project management skills
  • Strategic thinking                
  • Budget tracking
  • Experience in working with Sales
  • Good understanding of competitive Education landscape in the NA market
  • Candidates must be a U.S. citizen or national, refugee, asylee or lawful permanent resident.
  • College Degree or Acceptable work related experience
  • Valid drivers license, vehicle proof of insurance, and ability to drive and travel long distances for extended periods.
  • Knowledge/Experience of the Professional Salon industry
  • Computer proficiency with Ms Word, Excel, and PowerPoint

 

We’d love to see candidates who have:

Collaboration

  • Builds effective networks both internally and externally for learning, sharing and benchmarking.  Builds and maintains relationships with the education teams, customers and sales teams
  • Leverages cross-organization collaboration to achieve best solutions.  holds self and others accountable for results. Key elements: Motivating others, strong cross-functional coordination & leadership, autonomy, collaboration,  initiative, flexibility & adaptability, communication, development of employees, communication, sensitivity, objectivity, integrity, dependability, impact, tenacity.

Executional Excellence.

  • This role juggles many priorities across all the professional brands. This person must be able to set priorities across multiple product & commercial initiatives, plan & ensure they remain on top of details and help manage agencies’ time to ensure delivery on tight deadlines and within budget.  They will need to do all this and still be flexible to accommodate changing customer needs, business priorities & compressed initiative CPS gates.  Key elements: Work-flow structuring, monitoring, ability to quickly develop category & product expertise, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management.

Creativity & courage.

  • Creates an environment of constant improvement and new creative ideas. This individual will need to seek out new ideas and reapply assets from broader Professional Beauty to drive efficient brand support & joint value for top customers.  This person will also need to challenge the status quo, seek out new opportunities and support vehicles & potential innovation to drive step-change growth.  Key elements: Big Thinker, creativity, originality, intuition, open-minded.

Analytical Skills, Uses Judgment & committed.

  • Combines data, judgment and intuition based on experience and expert knowledge to make informed and timely business decisions. Sorts through data, identifies issues, risks and trends and determines optimal solutions.  Makes choices that allow us to win in the marketplace versus competition. In touch with customers and employees in relation to the business. Current with trends, current thinking and issues within the beauty industry. Key elements: Business savvy, planning, facilitation, problem analysis/solving, solution oriented.

Passion for Beauty and grows capability. 

  • Develops knowledge and capability in others; shares knowledge, skills and experience to raise the competence level of the group; coaches, mentors and brings the best out in others. Anticipates and addresses capability gaps to prepare for future business challenges; takes responsibility for developing systems and people to meet current and future business needs; reinforces existing capability to sustain current business results

WHAT WE OFFER

Skills You Can Expect to Learn/Build in this Role:

  • A wide range of core skills including: Customer/Channel commercial strategy, base business management, agency partnership, and global marketing / NA multi-functional teams collaboration
  • Strong growth in the above mentioned qualification areas
  • A deeper understanding of Sales Teams, customer interactions and go-to-market execution
  • Organizational and business mastery, simplification and mentorship
  • Acting as an owner of your brands and business

 

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo


Nearest Major Market: Los Angeles