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Manager, eCom

National Key Account Manager, eCommerce US


Department:              Digital & Growth

Location:                    Calabasas     



Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit




The Key Account Manager, eCommerce on Amazon and other e-retailers for Wella owns the delivery of Net Revenue, Retail Sales and P&L targets for a portfolio of Coty professional beauty brands.



  • Drive business performance for both sales & profitability through best in class content, promotional strategies and collaboration, while optimizing for operational efficiencies
  • Key contributor to the overall joint business plans with KPI`s in support of delivering the targets
  • Own operational excellence with Amazon and other e-retailers (e.g. supply, content, listings, forecasting)
  • Assess performance of marketing campaigns and initiatives, providing recommendations to maximize Advertising & Promotional efficiency based on ROI learning
  • Manage Amazon advertising efficiency & performance while driving Return on Ad Spend (Search & Display)
  • Execution of Perfect Store On-line, working closely with local Trade and Shopper Marketing for on-line sales fundamentals (`CARS`) optimization, fit-for-use e-retail content.
  • Ensure the flawless operations with selected customers for their brand portfolio, including forecasting accuracy and flawless supply meeting customer requirements (working with supply chain).
  • Liaising between Amazon AVS and e-data analyst to provide insights and recommendations for improving fundamentals of the perfect store execution and customer experience


  • Previous experience with large e-retailer
  • Bachelor’s degree; advanced degree a plus
  • 3+ years of retail, with 1-2 years of e-commerce experience.
  • Affinity with Beauty. Prior beauty category experience is a plus, but not a pre-requisite.



  • Strategic- Planning, administration, facilitation, creativity, problem analysis, decision making
  • Business- Work-flow structuring, monitoring, product knowledge, account administration, automated office systems, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management
  • Creativity and Innovation- Creativity, Business savvy, originality, intuition
  • Leadership and Personal- Motivating others, development of employees, communication, objectivity, integrity, dependability, initiative, flexibility, sensitivity, impact, tenacity, autonomy, collaboratio



What you can expect from us:

  • Attractive salary package
  • Competitive holiday allowance
  • Wide range of benefits (health insurance, pension, car lease and/or mobility allowance for selected roles as well as wellbeing benefits)
  • Continued learning and growth opportunities
  • Truly international and diverse environment where you can be your true self




We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at:

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo

Nearest Major Market: Los Angeles