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Coordinator, Brand Education

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Position Title: Social Media Education Coordininator

Location: Calabasas, CA 

Reports to:  Sr. Manager, Portfolio Education

Scope / Brands:  Education

 

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com

 

THE ROLE

Directly supporting the brand education team in commercial execution and business process management. Responsible for implementation of WellaEd social media accounts content and managing social community, Daily tracking of social conversation and user-generated content, relationships with industry pros and supporting digital strategy. Support Influencer marketing Passionista strategy, marketing activations and product launches, studio and other educational classes. Responsible for supporting Passionista activations in partnership with the agency on social media.  

 

In this role you will be responsible for:

  • Helping to achieve WellaEducation social media strategy provided by Portfolio Sr. Manager
  • Community management of WellaEd accounts (manage and answer comments, audience interaction for technical content) 
  • Managing  monthly content calendar, edit captions so posts lead with education, tips/tricks, product, or formulas
  • Staying up to date on beauty trends to create trending content/mood boards to pass on to agency 
  • Leading UGC outreach, social listening and reposting opportunities for customers, Educators, Artists and influencers
  • Capturing content at events (FB/ IG Lives, Studio & Industry Events, BTS, Story Take Overs, etc…) 
  • Managing work flow with Agency for creative projects 
  • Assisting content production for Education App, WellaStore, Youtube 
  • Leading content for education social media capability (newsletters, Artists spotlight/ features
  • Patrnering with Influncer Marketing to assist with Passionistas group community management
  • Developing Passionista content calendar integration for WellaHairUSA and WellaED
  • Acitvely managing new passionistas recruitment and onboarding
  • Leading Passionistas Masterclass curriculum planning
  • Serving as NA SPOC on global share & reapply sessions with monthly connects with Global Community & Engagement Manager for Wella Passionistas 

 

QUALIFICATIONS

Essential: 

  • 1-3 years experience in similar role or capacity
  • Licensed cosmetologist (min 3 years) 
  • Program development (concepts, go to market, new capabilities (i.e. digital, etc) programs for product initiatives  and education programs  
  • Training - presentation skills/public speaking       
  • Strong Collaboration skills 
  • Strong project management skills
  • Candidates must be a U.S. citizen or national, refugee, asylee or lawful permanent resident.
  • College Degree preferred or Acceptable work-related experience
  • Valid driver’s license, vehicle proof of insurance, and ability to drive and travel long distances for extended periods.
  • Knowledge/Experience of the Nail Professional Salon industry preferred 
  • Computer proficiency with Ms Word, Excel, and PowerPoint, Adobe suite 

 

We’d love to see candidates who have:

Collaboration

  • Builds effective networks both internally and externally for learning, sharing and benchmarking.  Builds and maintains relationships with the education teams, customers and sales teams
  • Leverages cross-organization collaboration to achieve best solutions.  holds self and others accountable for results. Key elements: Motivating others, strong cross-functional coordination & leadership, autonomy, collaboration,  initiative, flexibility & adaptability, communication, development of employees, communication, sensitivity, objectivity, integrity, dependability, impact, tenacity.

 

Executional Excellence. 

  • This role juggles many priorities across all the professional brands. This person must be able to set priorities across multiple product & commercial initiatives, plan & ensure they remain on top of details and help manage agencies’ time to ensure delivery on tight deadlines and within budget.  They will need to do all this and still be flexible to accommodate changing customer needs, business priorities & compressed initiative CPS gates.  Key elements: Work-flow structuring, monitoring, ability to quickly develop category & product expertise, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management. 

 

Innovates for Growth. 

  • Creates an environment of constant improvement.  Constant improvement on trainings and continued development by partnering with Capabilities & Training and Strategy & Planning. This individual will need to seek out new ideas and reapply assets from broader Professional Beauty to drive efficient brand support & joint value for top customers.  This person will also need to challenge the status quo, seek out new opportunities and support vehicles & potential innovation to drive step-change growth.  Key elements: Big Thinker, creativity, originality, intuition, open-minded.

 

Analytical Skills, Uses Judgment & In Touch. 

  • Combines data, judgment and intuition based on experience and expert knowledge to make informed and timely business decisions. Sorts through data, identifies issues, risks and trends and determines optimal solutions.  Makes choices that allow us to win in the marketplace versus competition. In touch with customers and employees in relation to the business. Current with trends, current thinking and issues within the beauty industry. Key elements: Business savvy, planning, facilitation, problem analysis/solving, solution oriented.

 

Passion for Beauty and grows capability.  

  • Develops knowledge and capability in others; shares knowledge, skills and experience to raise the competence level of the group; coaches, mentors and brings the best out in others. Anticipates and addresses capability gaps to prepare for future business challenges; takes responsibility for developing systems and people to meet current and future business needs; reinforces existing capability to sustain current business results

 

WHAT WE OFFER

Skills You Can Expect to Learn/Build in this Role: 

  • A wide range of core skills including: Customer/Channel commercial strategy, base business management, agency management, and global marketing / NA multi-functional teams collaboration
  • Strong growth in the above mentioned qualification areas
  • A deeper understanding of Sales Teams, customer interactions and go-to-market execution
  • Organizational and business mastery, simplification and mentorship
  • Acting as an owner of your brands and business 

 

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo

#WELLACAREERS


Nearest Major Market: Los Angeles