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Payment Solution Manager

Position Title: Payment Solutions Manager

Location: Lodz (Poland)

Reports to: SSC Director – EMEA



Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit



The finance function delivers an effective finance support service to the business to strengthen decision-making by providing timely and accurate reporting and business information. The appropriate financial control framework facilitates improvements in control in the business, promotes the management of financial risk to the organization and meets increasingly onerous statutory and regulatory requirements. The newly established Shared Service Centers (of which one in EMEA and one in NA) will play a key role in having an efficient and effective finance organization.

Join the team that is making a tangible difference for the future of Wella, participate in one of the biggest transformations in the industry, driving and leveraging our culture of pride and performance!



The SSCs across EMEA, NAM & APAC are part of the Wella Group Controlling function and will be the regional Centers of Excellence for accounting, reporting and external financial compliance activities. The payment solutions tasks will be part of the SSC scope.



We’re looking for a manager to lead the Global Payment Solutions programs, with a focus on P-Card, T&E credit card programs, by liaising with the partner banks, internal & external stakeholders, internal policy maintenance and enforcement end-user training, delinquency management, program development and updates. The finance team you will be joining plays an important role in the overall success of the organization.



Compliance & reporting:

  • This is a global role & you will partner closely with global & regional finance & non-finance functions including AP, RTR, Internal Controls, Procurement, HR & Others.

  • The role is expected to lead one or more people, depending on the volume of work.

  • Ensure existing organisational policies are followed; be the owner of process maps and ensure SOPs (standard operating procedures) are kept updated

  • Ensuring legal requirements respect and service quality

  • Perform daily tasks and interact with people at all levels within and outside the organization

  • Build strong communication and close working relationships with the key stakeholders at the market site, corporate and external key stakeholders

  • Implement KPIs to monitor efficiency, effectiveness and quality of service

  • Supporting internal and external auditors to ensure the highest quality of operations within the team

  • Drive continuous process improvement, proactively identify opportunities, and implement initiatives leading to cost-effectiveness and process simplification.


P-card management:

  • Manage contract relationship with partner Bank(s)

  • Contribute to policy development for approval by senior management

  • Manage SNOW platform for global P-card requests

  • Requests cancels & maintains P-card account data.

  • Maintain users, groups and master data on the bank portal.

  • Perform reconciliations on monthly basis & resolves issues/disputes with provider

  • Ensures compliance with policies globally

  • Keeps track of non-compliance/cancel P-cards accordingly.

  • Conducts end-user training


T&E card(s) management:

  • T&E Policy Training Material & end-user training as part of onboarding/lever process

  • Manage SNOW platform for T&E card requests

  • Requests, cancels & maintain T&E card account data.

  • Review & File Cardholder agreement

  • Request new cards from Bank

  • Perform reconciliations on monthly basis or as required, depending on the card solution decided & resolves issues/disputes with provider

  • Leavers Process incl. T&E card cancellation

  • Initiate card cancellation for non-compliance

  • Liaises with IT/Concur Team & business.




  • Minimum 5 years of relevant working experience in a matrix organization (ideally BPO/SSC/GBS)

  • Extensive knowledge about payment solutions, T&E platform (minimum 3 years)

  • A Bachelor´s degree in Accounting or Finance.

  • Fluent in English, both written and spoken required

  • Self-motivated, solution-oriented, and results-driven

  • Strong analytical skills

  • Ability to prioritize and organize

  • Strong communication and presentation skills, stakeholder management at all levels

  • Ability to work across cultures with all levels of organization as well as with different functions

  • MS Office (Excel advanced), SAP (advanced)


  • Previous experience in a SSC

  • Cross-functional experience across RTR an asset

  • Knowledge of SAP, Concur or similar tools

  • Working knowledge of any of the following languages would be a plus: French, German, Spanish, Italian



A culture that encourages an entrepreneurial spirit, agile thinking and collaboration, but take a look into the details:


We grow our talent, and we will make sure you have the right opportunities to grow with us by providing:

  • Development opportunities and the possibility to take part in international projects and build next-generation solutions
  • International environment and global networking
  • Individual grow plan and ongoing coaching



We care about your health and well-being; therefore, we have defined a comprehensive package for you:

  • Luxmed Medical Insurance- Employee basic package is covered by Wella, you’ve got the possibility to upgrade coverages to spouse or partner and kids
  • Work from home policy
  • Flexible schedules
  • Multisport card
  • Counseling support for you and your family (financial, legal, psychological support)
  • 5 days of additional holiday per year after the 5th anniversary
  • Social Fund
  • Glasses refund


We care about your long-term future

  • Life Insurance- Basic option paid by Wella- possibility to upgrade for additional coverages for employee and family
  • PPK pension plan


We want you to cherish special occasions, that is why you will have:

  • Birthday as a holiday- celebrate with your loved ones!
  • Christmas gift, spring surprise and children’s day card
  • Bonus for birth of your child
  • Bonus if you are getting married


We would love you to have access to our amazing brands with great discounts.  Feel free to buy online:

  •  Wella store and GDH shop

In addition:

  • State of the art workplace; enjoy the relaxation zones with cozy sofas, the brainstorm areas, cool events, gatherings
  • Referral bonus- work side by side with your friend and get paid for it
  • Lunch card- monthly deposit and discounts
  • parking subsidy or transportation refund- depending on your commuting style.



We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at:


We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. #wellacareers


Learn more about us: